Terms of Service

Welcome to OTracker. By using our services, you agree to these terms.

1. Service Description

OTracker provides order tracking and customer engagement tools for merchants and order-based businesses globally. We facilitate professional communication between sellers and buyers through branded tracking pages and automated updates.

2. Account Responsibility

You are responsible for maintaining the security of your account and ensuring that all order data uploaded to our platform is accurate and complies with local regulations in your operating jurisdictions.

3. Subscription & Payments

OTracker is a subscription-based service. Payments are processed securely via international payment gateways. Failure to maintain an active subscription may result in limited access to business tracking and team management features.

4. Acceptable Use

Users must not use OTracker for fraudulent activities, phishing, or the distribution of prohibited goods. We reserve the right to suspend accounts that violate our community standards or pose a security risk.

5. Limitation of Liability

OTracker is provided "as is". While we strive for 100% uptime, we are not liable for business disruptions caused by carrier delays, third-party API failures, or network interruptions.