Privacy Policy

OTracker is committed to protecting your business and your customers' privacy. This policy outlines how we handle data.

1. Data We Collect

We collect business information (name, logo, account credentials) and order data (customer contact info, delivery address, order status) provided by you to enable professional tracking services.

2. How We Use Data

Data is used exclusively for service delivery—generating tracking pages, sending automated updates, and providing business analytics. We do not sell your business or customer data to third-party advertisers.

3. Customer Privacy

End-customer data uploaded to OTracker is only visible to the relevant business owner and their authorized team members. We use industry-standard encryption to protect this information during transit and at rest.

4. International Data Transfers

By using OTracker globally, you consent to the processing of data across our international cloud infrastructure. We maintain strict compliance with data protection laws wherever we operate.

5. Your Rights

You have the right to export your data or delete your account and its associated order history at any time through your dashboard settings.

6. Security

We implement advanced security measures, including multi-factor authentication (via Clerk) and secure payment processing (via Paystack), to ensure your account remains safe from unauthorized access.